All items advertised on this web site are of original period manufacture unless stated otherwise. We offer a money back guarantee on all of the goods supplied subject to the terms listed below.
No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgment of your order does not constitute acceptance of that order. You may also receive a payment acknowledgment email from Paypal, this again does not constitute acceptance of that order.
Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded.
The expresssions 'Gold', 'Silver' or 'Bronze' relate to, especially in the case of Decorations, to the grade of the award or the appearance or plating finish of metal items and does not imply a solid metal content of this description unless otherwise stated.
This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event that an item has been sold by the time that you place your order, we will inform you by return e-mail.
All orders are subject to a delivery, packing & handling charge. The correct charges will be automatically calculated via our Shopping basket ordering system and are based on the value of your order, your location and our normal method of despatch. Within the UK, orders of a total value of less than £50 are sent via Royal Mail First Class Signed For.
Orders over £50 are sent via Royal Mail Special Delivery.
Items that weigh 2kg or more will be sent by Hermes tracked postage within the UK.
Items of a value of £50/ less than 2kg will be posted to addresses outside the UK will be sent via Royal Mail International Tracked and Signed. Items of a value greater than 2kg will be sent via Parcel Force Global.
It is the responsibility of the buyer/ customer to pay for any Customs charges that may result when items arrive in their country of residence. Please check the situation in your location before buying. If your location is in the EU, please check any changes to customs costs that may have happened due to Brexit.
Although we offer international shipping, and trust & rely on the various delivery systems used to work properly, it must be understood that items are sent entirely at the customer's own risk. We will package the items well to prevent damage, and obtain all relevant despatch documents etc, but in the event of a parcel being lost in transit we will not be liable for such a loss. Insurance, to the limits quoted by the delivery company involved, against loss or damage is included in our quoted delivery prices but offers only minimal cover.
All payments will be taken in British Pounds (££) Sterling.
Due to the complexities of the electronic world regarding this web shop, we reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.